Shipping policy

At BROMICO, we aim to make ordering your sports and play products simple and convenient.

Order Processing

Orders are prepared after payment has been successfully received. Processing times may vary depending on product availability and order volume.

Shipping

Once an order has been prepared, it is handed to the appropriate shipping provider. Shipping options and delivery conditions may vary depending on the destination.

Tracking

Where tracking is available, shipment tracking information may be provided after dispatch.

Delivery Information

Please ensure that your shipping address and contact details are complete and accurate when placing your order. Incorrect or incomplete information may result in delivery difficulties.

Delays

Delivery may occasionally be affected by circumstances outside our control, including carrier disruptions, weather, holidays, customs procedures, or other unforeseen circumstances.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us with your order information and relevant details so we can assist you.